Privacy & Security

To Protect Your Data 4999be's Commitment

Your personal and financial data is fully secure at 4999be. Read this Privacy Policy to understand how we collect, use, and protect your information.

Last Updated: January 2026 Reading time: approx. 7 minutes

How We Protect Your Data

The six core pillars of the 4999be Privacy Policy at a glance.

SSL Encryption

The entire 4999be platform is secured with 256-bit SSL encryption. Every data transfer takes place through encrypted channels.

Data Is Not Shared

Your personal data is never sold or shared with any third party. It is kept strictly confidential except where required by law.

Secure Data Storage

All personal and financial information is stored on encrypted servers that undergo regular security audits.

Cookie Controls

You can manage your cookie preferences yourself. Only essential cookies are enabled by default.

KYC Protection

Documents submitted for identity verification are used solely for KYC purposes and stored in a secure vault.

Right to Rectification

You have the right to request the correction or deletion of any personal data stored in your account at any time.

By using the 4999be platform, you are considered to have agreed to all terms of this Privacy Policy. Please read the full policy carefully.

Introduction

4999be is a trusted online gaming platform in Bangladesh that places the highest importance on user privacy. We believe your personal data belongs solely to you. From the moment you open an account to every transaction you make, 4999be handles your data with care and responsibility.

This Privacy Policy explains what information 4999be collects, why it collects it, how it is used, and the steps we take to keep your data secure. It applies to the 4999be website, mobile app, and all related services.

The 4999be Privacy Policy is drafted in accordance with international data protection standards and is updated on a regular basis.

Please Note: This Privacy Policy is part of our Terms & Conditions and is an integral component of it.


1 What Data We Collect

4999be collects different types of data depending on the situation. This information falls into two categories:

a) Information You Provide Directly:

  • Full name, date of birth & nationality
  • Mobile Number & Email Address
  • Residential Address
  • Login Username & Password (Encrypted)
  • National ID or passport number (for KYC verification)
  • Payment details — bKash/Nagad/Rocket number or crypto wallet address

b) Automatically Collected Information:

  • IP Address & Device Information
  • Browser Type & Operating System
  • A log of which pages you visited on the platform and for how long
  • Login Time & Location (Approximate)
  • Game history & transaction records
  • Cookie & Session Data
Data Type Reason for Collection Required?
Name & Date of Birth Identity Verification & Age Confirmation Yes
Mobile Number OTP Verification & Communication Yes
Payment Information Deposit & Withdrawal Process Yes
NID / Passport To Complete KYC Yes for Withdrawal
IP & Device Security & Fraud Prevention Automatic

2 How We Use Your Data

4999be uses the data it collects for the following purposes:

  • Account Management: To create, verify, and manage your account.
  • Payment Processing: To accurately process deposits and withdrawals.
  • Ensuring Security: To prevent fraud, multiple accounts, and unauthorized access.
  • Customer Support: To resolve your issues and complaints.
  • Promotions & Bonuses: To send you relevant offers tailored to your preferences.
  • Legal Compliance: To meet regulatory compliance requirements.
  • Platform Development: To analyze user experience and improve our services.
  • Responsible Gaming: To detect unusual gaming patterns and provide appropriate support.

4999be never sells your personal data to third parties for advertising purposes.


3 Data Sharing Policy

4999be does not share your personal data with third parties as a matter of principle. However, data may be shared in the following limited circumstances:

  • Payment Processor: Minimum necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to complete deposits and withdrawals.
  • Legal Obligations: Information may be disclosed to comply with legal orders from the Government of Bangladesh or its courts.
  • Fraud Prevention: In cases of serious fraud or criminal activity, information may be shared with investigating authorities.
  • Business Acquisition: If 4999be undergoes a change in business structure, data may be transferred to the new ownership; you will be notified in advance in such cases.

Before sharing data with any third party, they are required to comply with 4999be's privacy standards.


4 Cookie Policy

The 4999be platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

Types of cookies we use:

  • Essential Cookies: These cannot be disabled as they are essential for login sessions and security.
  • Performance Cookies: To analyze which sections of the platform are used most.
  • Preference Cookies: To remember your language and display preferences.
  • Marketing Cookies: To show you relevant advertisements based on your preferences (optional).

You can disable non-essential cookies through your browser settings. Please note that doing so may affect the functionality of certain platform features.


5 Data Security Measures

4999be implements industry-standard technical and organizational security measures to protect your data:

  • 256-bit SSL/TLS Encryption: All data transfers are encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall & DDoS Protection: Protection of servers against cyberattacks.
  • Regular Security Audits: Regular audits conducted by third-party security experts.
  • Access Control: Only authorized personnel have access to user data.
  • Data Backup: Regular backups are maintained at secure locations.
  • Payment Data Tokenization: Your payment details are never stored directly.

In the event of a data breach, 4999be will notify affected users within 72 hours and take immediate action.


6 Your Rights

The following rights are guaranteed to you under the 4999be Privacy Policy:

  • Right to Access: You may request to know what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: Under certain conditions, you may request that your data be deleted.
  • Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be restricted.
  • Right to Data Portability: You may request a copy of the data we hold about you.
  • Right to Object: You may object to your information being used for marketing purposes.

To exercise any of the rights listed above, please contact our support team. Requests are typically processed within 30 business days.


7 Children's Privacy

4999be strictly prohibits the use of this platform by anyone under the age of 18. We do not knowingly collect personal information from minors.

  • Age is verified by confirming date of birth at the time of registration.
  • Proof of age is mandatory as part of the KYC process.
  • If any user is found to be under 18, their account will be suspended immediately.
  • Anyone managing an account on behalf of a minor will also be considered in violation of our terms.

If you become aware that a minor is using 4999be, please notify our support team immediately.


8 Third-Party Services & Links

The 4999be platform may integrate certain third-party services, such as payment gateways or game providers. These third parties maintain their own privacy policies, which can be found on their respective websites.

  • 4999be is not responsible for the privacy practices of third parties.
  • Payment gateways follow their own PCI-DSS compliance standards.
  • Game providers receive only the minimum information necessary to operate their games.
  • Once you follow a third-party link, 4999be's Privacy Policy no longer applies.

4999be contractually binds all its technology partners to data protection obligations and regularly monitors their compliance.


9 Data Retention Period

How long 4999be retains your data depends on the type of information and the applicable legal requirements:

Data Type Retention Period
Account Data (active) For the duration the account remains active
Account Data (after closure) Minimum 5 years
Financial Transaction Records Minimum 7 years
KYC Documents Minimum 5 years
Cookie Data Up to 1 Year
Support Conversations 3 Years

Legal requirements may necessitate retaining certain data beyond the standard period. Once the retention period ends, data is securely deleted or anonymized.


10 Privacy Policy Updates

4999be may update this Privacy Policy from time to time. When changes are made:

  • The date of the update will be displayed at the top of the page.
  • For significant changes, a notification will be sent to your registered mobile number or email address.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • If you object to the updated policy, you may request to close your account.

We recommend reviewing this Privacy Policy once every three months to stay informed of the latest changes.


11 Contact Us

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our data protection team:

  • Email: [email protected]
  • Support: Get 24/7 support via the platform's live chat.
  • Complaint Response Time: Typically 3–5 business days.

Your privacy matters deeply to us. We are here to support you with any concerns.

Upon receiving any privacy-related request, 4999be sends an initial confirmation within 72 hours and provides a full resolution within 30 business days.

Play Safely at 4999be Today

Your privacy is fully protected. Register now and get started with a welcome bonus on Bangladesh's most trusted gaming platform.

Data Is Fully Encrypted Data Is Never Sold 24/7 Support KYC Secured
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